New Year, New Threats, New Expectations

As the new academic year begins, please be aware that new sophisticated phishing messages continue to flood the Internet and email servers. These hoaxes will use threats of lost service, deleted accounts, and other tricks in their attempts to get Rice community members to reveal private information. Recently, they have also included official Rice logos, images, and copyright information. Remember, no one at Rice will ever ask you for your Rice password, account name, or other personal information by email.

And if you're wondering what the new undergraduates are expecting, technology-wise, check out survey responses in HTML or PDF.

Accounts
Managing your online resources
NetID, Active Directory, Password Changes, Resources & Services, Types of Accounts

E-mail & Calendaring
Electronic mail and scheduling
Webmail, Email, SPAM, Calendar, SyncML, Rice Alumni

Help Desk & Training
Need help? Call 713-348-HELP (4357) or:
Request Help, Tutorials, Training, Getting Started, Self Help, SLAs (Service Level Agreements)

Internet & Web
Utilizing online resources
Searching, Web Publishing, Personal Web Pages, Campus Portal, Web Services, Second Life

Labs, Classrooms, Courseware
Supporting teaching and learning
Owlnet Labs & Equipment, Podiums, Reserve, Owl-Space, Course Pages, Request Class/Lab Software, EdTech Blog

My Data (File Storage and Backup)
Saving and Backup
Saving Files, File Backups, Rice Storage System, Subversion

Network Connections
Connecting to On-Campus Networks, Connect from Remote Networks, PDA & Smart Phones