Online Help and Documentation

 

IT Tutorials

This website gathers together documents and resources that will help you use the software, hardware, and facilities available at Rice. In general, topics covered here reflect either Rice-specific setups (example - Storage), courses taught in our short course schedule, or items of general interest.

IT Glossary

Unfamiliar with the terms in the IT pages? Find acronyms and technical term definitions in the IT Glossary.

IT Guides

These PDF files contain basic how-to's ranging from how to get software at Rice to utilizing the IT Help Desk. These four guides were first introduced during the February 8, 2006 "Ask the Expert" forum sponsored by Human Resources.

• Get Software (270KB pdf)
• New Network (2006) (5MB pdf)
• Updates and Helpful Hints (54KB pdf)

Show Me How (Free Training)

Free training courses are offered year-round for Rice faculty, staff, and students. These two to three hour courses include hands-on experience for the most popular software programs in use at Rice. Want to know more? Scan the list of courses and class descriptions.

A Quick Look at Computing

Each year, IT Publications publishes printed guides to the computing services and resources which the university provides to Rice students, faculty, and staff members.

• A Quick Look at Computing for Graduate Students (7.55MB pdf)
• A Quick Look at Computing for Undergraduates (9.22MB pdf)
• A Quick Look at Computing for Faculty and Staff (5.11MB pdf)

Calendar Help

Free Personal Calendar and Group Scheduling Service for the Rice Campus! Oracle Calendar is a central calendar, time management and meeting scheduling system which has been licensed for all Rice faculty, staff, and students. Many departments on campus are using this free service to help them schedule meetings, manage conference rooms, and maintain tasks lists.

Although there is no charge for use of the program, you must get an account to access the system. Request your account through the on-line help system at http://helpdesk.rice.edu.

Oracle Calendar offers Macintosh, Windows, and Unix desktops. It2/4/08ess. Although the system allows university-wide scheduling, you have great flexibility in controlling access to your personal calendar.

For more details, see the Calendar documentation.

Create Web Pages

Although most professors use Owl-space, some instructors can create and publish web pages to supplement their courses. Personal web pages are an option for Rice employees and students.

• Personal Web Pages
• Course Web Pages

Virus Protection Documentation

Safeguard your investment of money and time by practicing safe computing. Unsure of your protection? The Virus Protection pages offer details on current computer health hazards.

Browse Our Documentation List

Take your time to look through the list of how-to documents. Most of these resources contain multiple pages of documents, including over 100 training documents, 40 pages of personal calendar documentation, and over 150 pages of answers to Frequently Asked Questions (FAQS).

• IT Resources for New-to-Rice Students
• Oracle Calendar (using your personal calendar)
• Owlnet
• Printing Guidelines for student labs
  • Macintosh Printing in student Labs (188 KB .pdf)
  • PC Printing in student Labs (290 KB .pdf)
  • Where are lab Printers? (2.26 MB .pdf)
  • How do I get information on my Printing charges?
• Training/Short Course Documents (over 100 PDFs)
• Virus Documentation
• Web Page Creation