Telecommunications

The Telecommunications group in IT manages and maintains the centralized telecommunications network. This network provides telephone service to student college rooms and to faculty and staff offices, classrooms and labs. Maintenance and repair services, new telephone line installation, billing, and other telephone service program changes are just a few of the types of support work performed by the Telecommunications staff.

Telephones

• Residential College Telephones - Information for new and old students on the telephone services provided to the residential colleges.
  • Dialing Instructions - Quick reference card for important or frequently used telephone numbers/extensions.
  • Long Distance Options - A list of options students have when dialing long-distance (including international) numbers from on-campus.
  • Telephone Line Features - Features available when using a residential college phone, including putting a call on hold, conference calling, and message waiting.
  • Voicemail for a Single User - Reference on setting up and using your provided voicemail account
  • Voicemail for Multiple Users - Reference on setting up and using your provided voicemail account with multiple mailboxes on the same line
• Faculty and Staff Telephones
- Detailed usage instructions for faculty and staff office phones.
• Dialing Instructions - Quick reference card for important or frequently used telephone numbers/extensions.
• Features of the Model 3903 Telephone - Diagram of features available on the M3903 Nortel Telephone Set.
• Features of the Single Analog Telephone - Usage notes for single analog telephones on the Rice network.
• Nortel Telephone Options - Using the Options button to customize certain aspects of your Nortel phone.
• Nortel Telephone Usage - Using Nortel telephone models m3903 and m3904.
• Voicemail - For faculty and staff setting up and using their voicemail accounts.

Card Rates

• Long Distance Options - AT&T International Calling Card rates for Faculty and Staff located in the United States calling mobile phone numbers in destinations outside the US, using their AT&T Calling Card.
  • eMeritus direct dial rates - International Direct-Dial rates.
  • eMeritus calling card rates from the US - eMeritus International Calling Card rates.
  • eMeritus calling card rates to the US - eMeritus Domestic Calling Card rates.
  • ATT calling card rates from the US - AT&T International Calling Card rates for faculty and staff calling destinations outside the US.
  • ATT calling card rates to the US - AT&T International Calling Card rates for faculty and staff calling destinations within the US from outside the US.
  • ATT calling cards rates to mobile phones - AT&T International Calling Card rates for faculty and staff calling mobile phones outside the US from within the US using their AT&T calling card.
  • Some cell phone calls in the Houston area now long-distance

About the Telecommunications Department

• About the Telecommunications Department - Information about the Telecommunications Department, including purpose and contact information.
• Frequently Dialed Telephone Numbers - A reference card of the most frequently dialed numbers at Rice
• Telecommunications Help - Contact information for the Telecommunications Department
• Telecommunications Location and Map - Reaching the Telecommunications Department physically.
• Telecommunications Staff List - Telecommunications Staff directory, including photo, title, and extension.