FAQ

To the right you will find answers to some commonly asked questions about the new network.

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Security

Clean Access is one of several components of the new network designed to keep Rice computer users safe from malware, viruses, worms, hackers, and other forms of attack.The new network is a resource that Rice community members and collaborators depend upon and share. To keep this important resource viable, IT must verify that the systems, applications and devices connected to the new network are clean and entail at least a minimal level of self-protection.

When a computer — or independent device such as a PDA or game console — connects to the Rice network and that machine is not assessed as a "safe" machine, its owner will be directed to information and resources which can be applied to bring the machine up to an acceptably safe configuration.

Data Security

The loss of data can happen any number of ways, through "hacking" systems that have weak passwords and out-of-date security patches, to people either losing or having laptops that contain sensitive information stolen. In either case, protecting and securing personal and confidential data is a responsibility all of us at Rice share. To find out what Rice is doing to secure university systems and data, or to find out what you can do to secure your own personal information and files, refer to the online data security page at:

http://www.rice.edu/it/resources/security/data/

Choosing Good Passwords

Choosing a good password should be considered a critical aspect of securing systems. Insecure and/or shared passwords account for the majority of recent compromises on and off campus. Creating a good password doesn't have to be difficult if you follow instructions from the IT Security Office; see tips for good passwords in the security web site:

http://www.rice.edu/it/resources/security/

Security for your Rice Email

Almost all email software supports SSL encryption. SSL (Secure Sockets Layer) is already in use in Webmail and by the account maintenance web site (apply.rice. edu). When you visit either of these sites, your web browser uses SSL encryption to securely exchange data with the computers hosting these applications.

Security Policy

The Rice University Information Security Policy describes the role of information security in supporting the academic mission of the university through the recognition of the growing importance of securing electronic resources. Protecting and preserving these resources and complying with applicable laws and regulations are common, shared responsibilities for all members of the Rice community. Follow these links for more information:

http://www.rice.edu/it/vpit/security_policy.html

Appropriate Use of Computer Resources Policy

This Rice University policy is a significant factor in creating and maintaining a secure computing environment. For details, read the policy, and reference the discussion notes, frequently asked questions and answers, and additional policy links including federal and state laws. Read the Rice policy online at:

http://www.rice.edu/it/vpit/aup.html

Appropriate Use of Computer Resources Policy

This Rice University policy is a significant factor in creating and maintaining a secure computing environment. For details, read the policy, and reference the discussion notes, frequently asked questions and answers, and additional policy links including federal and state laws. Read the Rice policy online at:

http://www.rice.edu/it/vpit/aup.html

Quarantining Process used by IT Staff Members

Quarantining is the process of isolating or removing a system from Rice's network. Find out how and why IT Staff Members quarantine computers (and how to get out of quarantine) at:

http://www.rice.edu/it/vpit/quarantine.html

Erasing Systems Before Transfer

http://www.rice.edu/it/resources/security/sysclean.html

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