Telecommunications Help
Telecommunications
Using your Telephone
Faculty and Staff Office Telephones
Frequently Used Numbers
Staff Listing
Contact Us
Help
Using your Telephone
Faculty and Staff Office Telephones
Frequently Used Numbers
Staff Listing
Contact Us
Help
If you have any questions, comments, or problems with your telephone service or to report a telephone outage contact the department by dialing extension 5555. If you would like to e-mail your problem or comment, send to tele@rice.edu.
Telecommunications Voice Menu System
Dial 5555
Student: Press
1
Telephone repair for
a college room + Press 1
Information regarding
student long-distance services
+ Press 2
For further assistance
+ Press 3
Faculty/Staff: To report a telephone
outage or repair problem Press 2
Faculty/Staff: To make a move, add,
or change to your telephone Press 3
To speak with the departmental coordinator
for further assistance Press 0 or remain on
the line.
Response Time
The standard response times during Monday-Friday, 8:00 am to 5:00 pm, operations are listed below. Any problems reported on the weekend will be handled on the following Monday.
Standard moves, adds, and changes
within 3-5 days
Voicemail resets 24
hours
Repairs 24
hours
