Faculty and Staff Voicemail

Logging On For The First Time

The first time you log on, you must change your password from the default password (78 plus your four-digit extension number) before you can listen to your messages. For quick reference simply remember RU + extension.

From Your Telephone:
Press: Message key plus # (pound key)
Dial: Default password (78 plus your extension number)
plus #
Dial: 84
Dial: Default password plus #
Dial: New five- digit minimum password plus # Dial: New password again plus # to confirm

Logging On Voicemail

From your telephone:
Press: Message key plus #
Dial: Password plus #
From another telephone:
Dial: 713 348 2000
Dial: Your mailbox (extension) number plus #
Dial: Password plus #

Changing Your Password

Log On
Dial: 84
Dial: Old password plus #
Dial: New five-digit minimum password plus #
Dial: New password again plus # to confirm

Recording Your Greeting

Log On
Dial: 82
Dial: 1 for external greeting
Dial: 2 for internal greeting
Dial: 3 for temporary greeting
Dial: 5 to begin recording (after the tone)
Dial: # to end recording
Dial: 76 to delete recording
Dial: 4 to exit and return to your messages

Recording Your Name Verification

Log On
Dial: 829 to record name (Name verification announces your name to internal voice mail users once you leave them a message. Also heard when composing, or forwarding messages)

Message Commands

Dial: 71 reply
Dial: 72 replay the “envelope”
Dial: 73 forward a message
Dial: 74 reply to all
Dial: 75 compose a new message
Dial: 76 delete or restore a message
Dial: 79 send a message
Dial: 70 tag a message (message options)
Dial: 7* access help menu
Dial: 7# return to messages

Mailbox Commands

Dial: 81 log on
Dial: 82 change personal greeting
Dial: 83 for goodbye
Dial: 84 change password
Dial: 85 create distribution list
Dial: 86 go to a message by number
Dial: 829 record name (name verification)
Dial: 80 program mailbox attendant
Dial: 8* access mailbox help menu
Dial: 8# return to messages

Basic Features

Dial: 1 skip backward 5 seconds
Dial: 2 play
Dial: 3 skip forward 5 seconds
Dial: 4 scroll to previous message
Dial: 5 record
Dial: 6 scroll to next message
Dial: 9 call the sender of the message
Dial: * access help menu
Dial: 0 transfer to your mailbox attendant
Dial: # cancel or exit or enter

Express Messaging

Dial: 3977 or 713 348 3977
Dial: Mailbox (extension) number you wish to
reach
Record your message at the tone, then hang up

Voice Mail Numbers

Mailbox Number: Your four-digit extension number
Default Password: 78 plus your four-digit extension
number
Access Messages: On Campus: Dial 2000
Off Campus: Dial 713 348 2000