Summary of Ideas from Conversations with IT in Anderson
Plotter Queue - something that shows where my job is in the queue. External monitor so students can walk up and check without having to ask a person?
Faculty have all the software needed to teach with. Can we leverage classroom license for faculty machines?
Better computing labs and better printing options.
What does IT really do for me (the customer)?
Improve labs and update lab software.
Need an IT Champion in Architecture for who has authority to be the contact for IT initiatives, status of project, etc. One for faculty and staff and one for students.
Plotter queue suggestions/guidelines: what can be plotted (number of jobs, number of students, number of plotters) during peak time?
Decrease Spam messages.
Increase understanding about the wireless networks.
Architectures students are moving more towards macs.
OWL-Space is much more reliable this year.
Increase helpdesk knowledge about printing and plotting issues.
